Terms and Conditions

Policies

  • Check-in between 3pm and 7:30 pm (arrivals out with these times by arrangement only)
  • Check out is by 11 am.
  • We are unable to accommodate children under 12.
  • No smoking
  • No pets
  • Please contact us directly to discuss group bookings as booking conditions differ.

Cancellation policy:

  • Bookings cancelled within 72 hours of the reservation commencing or in the case of no-show – total price of reservation will be charged.
  • For bookings of 3 room nights or more or 3 individual rooms or more a 10% non-refundable deposit will be due.
  • Contact us directly to discuss cancellation policy for group bookings.

Conditions

  • Non-smoking through-out the Victoria Square Guest House.
  • No pets are permitted on the premises. Service dogs may be accommodated with prior arrangement only.
  • Accessibility information
  • There are three Guest Floors.
  • The ground floor of this Victorian property is raised and only accessible via 10 outer stone steps, as such we are unable to accommodate wheelchair users.
  • One guest bedroom is located on the ground floor. Deafguard fire safety equipment is available to ease the stay of guests with hearing impairment (deposit required).

Payment at property

  • Cash (Sterling)
  • Credit Card (excluding Amex and Diners)
  • Debit Card

Awards

Connect with
Victoria Square

Connect with
The Orangery Restaurant