Policies
- Check-in from 3pm
- Check out is by 10:30 am.
- We are unable to accommodate children under 12 years of age.
- No smoking
- No pets
- Please contact us directly to discuss group bookings as booking conditions differ.
Cancellation policy:
- Bookings cancelled within 72 hours of the date of reservation commencing or in the case of no-show – total price of reservation will be charged.
- For bookings of 3 room nights or more or 3 individual rooms or more a 10% non-refundable deposit will be due.
- Contact us directly to discuss cancellation policy for group bookings.
Conditions
- Non-smoking through-out the Victoria Square Guest House.
- No pets are permitted on the premises. Service dogs may be accommodated with prior arrangement only.
- Accessibility information
- There are three Guest Floors. We do not have an elivator.
- The ground floor of this Victorian property is raised and only accessible via 10 outer stone steps, as such we are unable to accommodate wheelchair users.
- One guest bedroom is located on the ground floor. Deafguard fire safety equipment is available to ease the stay of guests with hearing impairment (deposit required).
Payment at property
- Cash (Sterling)
- Credit Card (excluding Amex and Diners)
- Debit Card
